Zoom Courses

In this DDD approved course, participants will learn how to identify abuse, neglect, and exploitation and the expectations for mandated reporting.  Target audience: Provider Staff

This “Awareness and Action” training was designed for disabled persons, by disabled persons, and has been adopted by the state of Arizona with the permission of the Commonwealth of Massachusetts.  This training is designed to educate the community on what is abuse, neglect, and exploitation and what actions can be taken to present it and respond to it.  This training is approved by DDD and the target audience is members. 4 hours (CEU credit available) 65.00

This new industry-specific training program is a collection of easy-to-digest pieces of information on all the things you need to know to find success in your role as a HCBS Supervisor or Manager.  AHCCCS and the Division of Developmental Disabilities policies and procedures will be explored, along with advocacy, management, and leadership strategies. Who are these programs for? This program is geared for agency owners, new and seasoned supervisors or managers, administrative assistants, and customer service staff.This is a 12-week series.Cost: $1500 for the entire course including mentorship for 12 calendar months.  Topics Covered: Overview of AHCCCS, ALTCS, DES, DDDCultural Competency Being an AdvocateHow a member qualifies for DDD servicesRights of a memberResponsibilities of members and qualified vendorsRequired DocumentationRequired TrainingsRequired Background ChecksParents as providersPerson-centered planning documents, planning meetings, and orientationsHabilitation and Respite ServicesAttendant Care and Homemaker ServicesDocumentation, policies, guidelines, and limitsElectronic Visit VerificationDDD Systems (FOCUS, authorizations, denials, gaps in services, Wellsky)Incident Reporting, HIPAA Reporting, and Medication ManagementLeadership vs. Management, Time Management, and Support Coordinator Relationships Managing the Team Professional Relationships and Self-CareBenefits:Detailed understanding of DDD policies, procedures, and guidelines for all Home and Community-Based ServicesIncreased ability to be an advocate for membersUnderstanding of how to use DDD systems such as FOCUSBasic leadership and management techniques Participant Guide WorkbookChecklists, worksheets, and templates

Mental Health First Aid teaches adults how to recognize the signs and symptoms that suggest a potential mental health challenge, how to listen non-judgmentally and give reassurance to a person who may be experiencing a mental health challenge, and how to refer a person to the appropriate professional support and services.  When you use the skills you learn in Mental Health First Aid (MHFA), you are the first line of support for a person in need.  You are there to help them feel less distressed and you can be a vital source in helping them seek further assistance.  With an accurate view of mental health challenges, and using a strengths-based holistic perspective, you can help others to help themselves. You can also be an advocate, empower your community, and improve self-care.  As a Mental Health First Aider, you can be the one to make a difference in the life of someone with a mental health challenge.  Your actions can be a first step in someone’s recovery journey.This course is 6 hours and will satisfy the required CEU hours for the Direct Care Worker requirement for the year (6 CEUs).